Description
Product Details
- Language(s):
- *R3 (Asia) Standard Edition: English, Japanese
- Note that box-art is for illustration purposes only
Contents
- *R3 (Asia) Standard Edition contains the base game only
*Due to an error during Sony Interactive Entertainment's manufacturing process, the two discs that comprise the physical version of FINAL FANTASY VII REBIRTH have been printed with the incorrect labels.
This error will not affect players' ability to play the game as long as they follow the instructions outlined below.
【Explanation of the Issue】
The Data Disc is erroneously labeled as the "Play Disc"
and the Play Disc is erroneously labeled as the "Data Disc."
【How to Rectify the Issue】
By following the guide below, players will be able to play FINAL FANTASY VII REBIRTH on their PlayStation®5 console without issue. We apologize for the inconvenience this has caused.
- Insert the black disc (marked "Play Disc") into your PlayStation®5 console and install the requisite data.
- Follow the on-screen instructions. Once the installation is complete, insert the white disc (marked "Data Disc") to start the game.
- After the initial installation, players will only ever need to use the disc labeled "Data Disc" from step 2 to play.
Video Trailer
Product Description
FINAL FANTASY VII REBIRTH is the highly anticipated new story in the FINAL FANTASY VII remake project, a reimagining of the iconic original game into three standalone titles by its original creators. In this game, players will enjoy various new elements as the story unfolds, culminating in the party’s journey to “The Forgotten Capital” from the original FINAL FANTASY VII.
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff via text/call once the stock arrived and is ready for pick up at your selected preferred outlet.
- For Local Delivery, you will be sent an email via the courier company with the tracking number. Item will be delivered approximately within 5 working days.
EXCHANGE
We have a 7-day exchange policy, where you will have 7 days after receiving your item to request for an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unused, price tags attached, and in its original packaging.
Items purchased at a discount are not exchangeable. You can only exchange for the same item and not for another different item.
To start an exchange, you can either visit the outlet you purchased from or contact us by clicking here. You will need the following for us to facilitate this exchange:
- Physical receipt
- Reason for exchange
We will be in touch with you in about 1-2 business days (weekends and public holidays excluded).
DAMAGES
Please inspect your item immediately after receiving it to check for defects, damages or if you have received the wrong item. Contact us by clicking here for further assistance with our team.
When collecting your order at a TOG retail outlet, you can request to inspect the item before leaving.
REFUNDS
We do not offer refunds unless there is a manufacturing defect with your item or if the error is from our end.
Orders that are ready for collection have a 14-day reservation period. If the order is not yet collected after 14 days, it may be forfeited without notice and no refunds will be offered.
If you are unable to collect your order due to issues, please contact your nearest TOG retail outlet or contact us by clicking here.