Description
Product Details
- Note that image(s) is/are for illustration purposes only
Product Description
- Time accuracy: Average discrepancy±20 seconds per month *When temperature is between 41 to 95 degrees Fahrenheit (5 to 35 degrees Celsius)
- Recommended temperature: between -10 to +50 degrees Celsius (14 to 122 degrees Fahrenheit) *Avoid condensation
- Recommended batteries: C sized, alkaline batteries, JIS model LR14 x 4 pcs (sold separately)
- Battery life: Approx. 1 year
- Time notification: 1 song will play at the top of the hour (Will not play a melody when light sensor deems the room is too dark)
- Volume settings: 3 levels
- Auto backlight: Will illuminate the illustrated clock face when light sensor deems the room is too dark.
- Backlight brightness setting: 2 levels
- Light source: White-colored LED
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff and via email when the order is ready to be collected within 1-2 working days approximately
- For Local Delivery option, a tracking link will be sent to your email and will be delivered approximately within 5 working days
EXCHANGE
We have a 7-day exchange policy, where you will have 7 days after receiving your item to request for an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unused, price tags attached, and in its original packaging.
Items purchased at a discount are not exchangeable. You can only exchange for the same item and not for another different item.
To start an exchange, you can either visit the outlet you purchased from or contact us by clicking here. You will need the following for us to facilitate this exchange:
- Physical receipt
- Reason for exchange
We will be in touch with you in about 1-2 business days (weekends and public holidays excluded).
DAMAGES
Please inspect your item immediately after receiving it to check for defects, damages or if you have received the wrong item. Contact us by clicking here for further assistance with our team.
When collecting your order at a TOG retail outlet, you can request to inspect the item before leaving.
REFUNDS
We do not offer refunds unless there is a manufacturing defect with your item or if the error is from our end.
Orders that are ready for collection have a 14-day reservation period. If the order is not yet collected after 14 days, it may be forfeited without notice and no refunds will be offered.
If you are unable to collect your order due to issues, please contact your nearest TOG retail outlet or contact us by clicking here.