Description
Product Details
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Language(s): English, Traditional/Simplified Chinese, Japanese
Video Trailer
Product Description
Set in Hinomoto, a fictional version of Japan, where for a long time railway travel served as the most important form of transport. Each locomotive was paired with a humanoid control module, so-called RailRoad, that aided the train operator. However, many rail lines had been discontinued due to the rising popularity of ‘aerocrafts’, a safe and convenient aerial mode of transport. As such, their accompanying railroads also went into a deep sleep.
Soutetsu had lost his entire family in a rail accident and was adopted into the Migita household, which runs a shochu brewery in the city of Ohitoyo. He returned to his hometown to save it from the potential water pollution that would occur if they accepted the proposal to build an aerocraft factory nearby. He woke up the RailRoad Hachiroku by accident and became her owner. For different purposes, they agreed to help find her lost locomotive, with the help of his stepsister Hibiki, the town’s mayor and local railway chief, Paulette and others.
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff and via email once the stock arrived and is ready for pick up at your selected preferred outlet.
- For Local Delivery, you will be sent an email via the courier company with the tracking number. Item will be delivered approximately within 3-4 working days.
Our Delivery & Shipping Policy can be found here.
For any enquiries, please drop us a PM at our Facebook page or Email us.
EXCHANGE
We have a 7-day exchange policy, where you will have 7 days after receiving your item to request for an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unused, price tags attached, and in its original packaging.
Items purchased at a discount are not exchangeable. You can only exchange for the same item and not for another different item.
To start an exchange, you can either visit the outlet you purchased from or contact us by clicking here. You will need the following for us to facilitate this exchange:
- Physical receipt
- Reason for exchange
We will be in touch with you in about 1-2 business days (weekends and public holidays excluded).
DAMAGES
Please inspect your item immediately after receiving it to check for defects, damages or if you have received the wrong item. Contact us by clicking here for further assistance with our team.
When collecting your order at a TOG retail outlet, you can request to inspect the item before leaving.
REFUNDS
We do not offer refunds unless there is a manufacturing defect with your item or if the error is from our end.
Orders that are ready for collection have a 14-day reservation period. If the order is not yet collected after 14 days, it may be forfeited without notice and no refunds will be offered.
If you are unable to collect your order due to issues, please contact your nearest TOG retail outlet or contact us by clicking here.