Description
Product Details
- Language(s):
- (EU) Standard Edition: English
- Note that box-art is for illustration purposes only
Contents
- (EU) Standard Edition contains the base game only
Video Trailer
Product Description
Broken Porcelain brings an abundance of welcome changes to the series, introducing new gameplay and storytelling elements that breathe new life into the characters and an unprecedented level of immersion in this haunting adventure–perfect for both new and returning fans to the series.
The truths buried in the Ashmann Inn will not be discovered easily – its many mysteries are intertwined and guarded by the looming threat of the stalkers, powerful hunters trapped in time and the confines of its walls. Survival will take more than just quick reactions as a strategic and resourceful approach will quickly become critical in this haunting adventure. Be smart–knowing the best time to sneak, flee or fight imminent dangers can quickly make the hunters become the hunted.
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff via text/call once the stock arrived and is ready for pick up at your selected preferred outlet.
- For Local Delivery, you will be sent an email via the courier company with the tracking number. Item will be delivered approximately within 5 working days.
EXCHANGE
We have a 7-day exchange policy, where you will have 7 days after receiving your item to request for an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unused, price tags attached, and in its original packaging.
Items purchased at a discount are not exchangeable. You can only exchange for the same item and not for another different item.
To start an exchange, you can either visit the outlet you purchased from or contact us by clicking here. You will need the following for us to facilitate this exchange:
- Physical receipt
- Reason for exchange
We will be in touch with you in about 1-2 business days (weekends and public holidays excluded).
Exchange requests for purchases over 7 days will not be entertained.
DAMAGES
Please inspect your item immediately after receiving it to check for defects, damages or if you have received the wrong item. Contact us by clicking here for further assistance with our team.
When collecting your order at a TOG retail outlet, you can request to inspect the item before leaving.
REFUNDS
We do not offer refunds unless there is a manufacturing defect with your item or if the error is from our end.
Orders that are ready for collection have a 14-day reservation period. If the order is not yet collected after 14 days, it may be forfeited without notice and no refunds will be offered.
If you are unable to collect your order due to issues, please contact your nearest TOG retail outlet or contact us by clicking here.