Description
Product Details
- Note that the images are for illustration purposes only
Product Description
The HyperX Cloud II was built to be an ultra-comfortable gaming headset with great sound. We put a lot of thought into the details of our HyperX signature memory foam, the premium leatherette, clamping force, and weight distribution. It’s no wonder that it’s become the preferred headset for millions of gamers. We're proud to present the HyperX Cloud II Wireless. With a fast 2.4Ghz wireless connection, a long-lasting 30-hour battery, and up to 20 meters of wireless range, you're set for more than a full day of comfort and wireless freedom. 53mm drivers deliver impressive sound, with 7.1 virtual surround sound for improved positional audio available at the touch of a button. It's compatible with PC, PlayStation 4, and Nintendo Switch, so you can take the good times across platforms.
Tested at 50% headphone volume. Battery life varies depending upon the usage.
Virtual 7.1 surround sound effect output as a 2 channel stereo signal to be used with stereo headphones.
Wireless range may vary due to environmental conditions.
- Gaming-grade wireless with long battery life: Cut the cord and roam free with low-latency 2.4GHz Wireless connection, a range of up to 20 meters and a battery life of up to 30 hours.
- Signature HyperX comfort: Premium memory foam and soft, pliable leatherette deliver legendary comfort. It’s also lightweight at 300g, making it more comfortable to use during long gaming sessions.
- HyperX 7.1 surround sound: Toggle the virtual 7.1 surround sound on to take better advantage of important positional audio cues.
- 53 millimeter drivers deliver immersive audio: Get immersed in your games and audio entertainment with the high-quality sound provided by the large, 53 millimeter drivers.
- Durable aluminum frame: Tough enough to withstand the perils of daily gaming and adjustable to comfortably fit around a variety of head sizes.
- Noise-cancelling detachable mic with LED mute indicator: The detachable noise-cancelling mic is Discord and TeamSpeak certified. It also features an LED mute indicator so that you can easily see when your mic is on.
- Built-in mic monitoring: Listen in on your own voice to keep you from getting too loud and to make sure you sound clear over voice chat.
- PC, PS4, and Nintendo Switch compatible: Simply plug the USB adapter into your PC, PS4 system, or Nintendo Switch dock for Plug and Play functionality.
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff and via email once the stock arrived and is ready for pick up at your selected preferred outlet. Processed with 2-3 working days.
- For Local Delivery, you will be sent an email via the courier company with the tracking number. Item will be delivered approximately within 3-4 working days.
Our Delivery & Shipping Policy can be found here.
For any enquiries, please drop us a PM at our Facebook page or Email us.
Last update: 09/11/2022
EXCHANGE
Before purchasing any item at our outlets, our staff will allow you to inspect your item for any damages or equivalents before making a purchase for it.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange. We, cannot, however, offer refunds for your purchase.
To be eligible for an exchange, your item must be UNUSED and in the same condition that you received it. It must also be in the ORIGINAL PACKAGING and the receipt must be issued back to us. Please note that you only can exchange for the same product and not another product of different price value.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
PREORDERS
Payments made for preorders are non-refundable/non-transferrable.
Preordered products that have been released will be reserved up to 7 days. Customers are required to collect their preorders within 7 days, starting from the date of notification from us or our staff.
After 7 days have passed, your preorder will be cancelled without any prior notice and refunds will not be issued.
In the possible event of a customer being unable to make the collection due to personal reasons, TOG - Toy or Game will reserve all rights to amend the reservation period wherever necessary for the customer.
Customers are required to bring along their preorder receipt or order confirmation email to our outlets while collecting the preorder, for verification purposes.
Refunds may only be issued if the preordered item is not fulfilled by us.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (only if applicable):
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery
Refunds (only if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (only if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ecommerce@toyorgame.com.sg.
Sale items (only if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (only if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ecommerce@toyorgame.com.sg.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.