Description
Product Details
- Note that image(s) is/are for illustration purposes only.
Product Description
Following the official introduction of the first wave of Hot Toys’ Star Wars: The Force Awakens collectible figures featuring the enigmatic Kylo Ren and the First Order Stormtroopers, we are excited to continue the unveil of the highly detailed collectibles based on this widely anticipated movie and present the new 1/6th scale First Order Snowtrooper collectible figure!
The latest generation of cold weather assault Snowtroopers is equipped with completely redesigned advanced insulated armor and helmets that can reduce the glare of icy terrain when carrying out the First Order’s missions in extreme climate.
The highly-accurate collectible figure is specially crafted based on the image of First Order Snowtrooper in Star Wars: The Force Awakens featuring the freshly designed Snowtrooper helmet and armor, finely sculpted backpack, meticulously tailored coat and under-suit, detailed blaster rifle with extended stock, and a specially designed hexagonal figure stand with the First Order’s emblem!
Continue to expand your First Order army with the new First Order Snowtrooper today!
Dimensions: approx. 300mm tall
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff and via email once the stock arrived and is ready for pick up at your selected preferred outlet.
- For Local Delivery, you will be sent an email via the courier company with the tracking number. Item will be delivered approximately within 3-4 working days.
Our Delivery & Shipping Policy can be found here.
For any enquiries, please drop us a PM at our Facebook page or Email us.
Last update: 09/11/2022
EXCHANGE
Before purchasing any item at our outlets, our staff will allow you to inspect your item for any damages or equivalents before making a purchase for it.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange. We, cannot, however, offer refunds for your purchase.
To be eligible for an exchange, your item must be UNUSED and in the same condition that you received it. It must also be in the ORIGINAL PACKAGING and the receipt must be issued back to us. Please note that you only can exchange for the same product and not another product of different price value.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
PREORDERS
Payments made for preorders are non-refundable/non-transferrable.
Preordered products that have been released will be reserved up to 7 days. Customers are required to collect their preorders within 7 days, starting from the date of notification from us or our staff.
After 7 days have passed, your preorder will be cancelled without any prior notice and refunds will not be issued.
In the possible event of a customer being unable to make the collection due to personal reasons, TOG - Toy or Game will reserve all rights to amend the reservation period wherever necessary for the customer.
Customers are required to bring along their preorder receipt or order confirmation email to our outlets while collecting the preorder, for verification purposes.
Refunds may only be issued if the preordered item is not fulfilled by us.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (only if applicable):
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery
Refunds (only if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (only if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ecommerce@toyorgame.com.sg.
Sale items (only if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (only if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ecommerce@toyorgame.com.sg.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.