Description
Product Details
- Note that image(s) is/are for illustration purposes only.
Product Description
Hybrid Metal Figuration #019S is licensed by Lucasfilm, designed and manufactured in house at Herocross. With similar styling to the HMF#005 Storm trooper, it is best displayed in squad formation. The torso and limbs are constructed of metal alloy, and include 20 movable joints to facilitate for various poses. Our HMF#019 line-up comes with 6 removable hands, with the HMF#019S being equipped with RT-97C Heavy blaster, E-11 backpack and a unique backpack (different from 019 & 019C).
Product Includes:
- Metal alloy constructed torso and limbs
- Includes 20 wide-range motion joints
- 6 interchangeable hands
- RT-97C Heavy blaster, E-11 backpack & unique backpack
Additional Information for Purchases
Payment is non-refundable/non-transferrable.
- For Store Pickup option, you will be informed by our outlet staff and via email once the stock arrived and is ready for pick up at your selected preferred outlet.
- For Local Delivery, you will be sent an email via the courier company with the tracking number. Item will be delivered approximately within 3-4 working days.
Our Delivery & Shipping Policy can be found here.
For any enquiries, please drop us a PM at our Facebook page or Email us.
EXCHANGE
We have a 7-day exchange policy, where you will have 7 days after receiving your item to request for an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unused, price tags attached, and in its original packaging.
Items purchased at a discount are not exchangeable. You can only exchange for the same item and not for another different item.
To start an exchange, you can either visit the outlet you purchased from or contact us by clicking here. You will need the following for us to facilitate this exchange:
- Physical receipt
- Reason for exchange
We will be in touch with you in about 1-2 business days (weekends and public holidays excluded).
DAMAGES
Please inspect your item immediately after receiving it to check for defects, damages or if you have received the wrong item. Contact us by clicking here for further assistance with our team.
When collecting your order at a TOG retail outlet, you can request to inspect the item before leaving.
REFUNDS
We do not offer refunds unless there is a manufacturing defect with your item or if the error is from our end.
Orders that are ready for collection have a 14-day reservation period. If the order is not yet collected after 14 days, it may be forfeited without notice and no refunds will be offered.
If you are unable to collect your order due to issues, please contact your nearest TOG retail outlet or contact us by clicking here.