[NOTICE] Temporary closure of TOG outlets during the Circuit Breaker period

April 07, 2020

*Update: Any preorders made during the Circuit Breaker will only have a Store Pickup option available as we do not have a clear date for reopening. If your preorder releases during the Circuit Breaker, we will contact you again through SMS to arrange for local delivery. Please kindly understand that we are unable to provide self-collection nor store pickup during this period.

Dear all,

Our TOG outlets will be closed till further notice (we are in Phase 2 of post-Circuit Breaker) in view of the Circuit Breaker measures to be set in place, immediately today, by our Prime Minister Lee Hsien Loong.

We are aware that Final Fantasy VII Remake will be released this coming Friday, hence we will be focusing on receiving delivery payments from preorder customers for this game on the next few days.

In addition, we will be focusing on our online store for the next few days, to cater for people staying home. We will be adding more games, consoles and accessories, so do look out for it.

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Q1. Will my copy of Final Fantasy VII Remake be arriving on 10th April 2020?
A1. Good news, our supplier has informed us that our stocks will be arriving no later than 10th April 2020. We will be providing a conversion option from Store Pickup to Local Delivery methods for both online and retail orders.

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Q2. How do I convert my Final Fantasy VII Remake orders for local delivery?
A2. We will require a Local Delivery fee of $3.50 for either Standard or Deluxe and a $20.00 for 1st Class Editions.

Final prices for FFVII Remake are as follows:
Standard: $79.90
Standard (CHN): $82.90
Deluxe: $109.90
1st Class: $599.00

- For retail orders, please kindly contact us through Facebook Messenger with your name, contact number, your receipt number (or photo) + your delivery address.

- For online orders, please kindly contact us through Facebook Messenger and please include your name, contact number, your order number (format #1234) and your delivery address.

Afterwards, we will send you to a PayNow page to pay any remaining balances + the Local Delivery fee.

Our Facebook Page link: https://www.facebook.com/toyorgame.com.sg/

If you wish to collect after the Circuit Breaker period, do let us know as well. Do note that this will take some time as we have a lot of orders to settle.

We will be engaging NinjaVan as our delivery service, tracking numbers will be provided after your order is sent out.

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Please inquire with us directly if you still have any questions. We hope to get everyone's understanding during this undesirable period.

Thank you. Stay safe.